How to Keep Customers Coming Back An interesting thing happens when the economy starts to improve… Businesses big and small take for granted their customer base. Albeit, not intentionally, but the result is just the same. For those of you who were in business in 2008-20012, you’ll remember the desperation and fear that business owners..
How to Deal With Negative Comments Online Ingrain Social Media Tip of the Day #7 Whether it’s a bad review, a customer complaint, or a bad day, put a positive spin on things. As useful as social media can be for personal connection and business exposure, there are times when it..
Why The Rules For Getting Business Reviews Online Are Trickier Than You Think Ingrain Social Media Tip of the Day #2- If you are leaving a review online in places such as Facebook or Yelp and you have a vested interest in leaving that review, you MUST disclose it! As a..
Forget the Traditional Resume. Try These 5 Tips Instead! Regardless of the job or industries I have served in, over the past fifteen years, a seemingly necessary part of my job has been recruiting and hiring. This requires a tremendous amount of time pouring over resumes, screening applicants and interviewing people. Through this..
If you enjoy the show, please hit the subscribe button which will ensure you get our new episode each week which will give you the newest information to help you connect with your audience online. Welcome to the Ingrain Social Media Show with host Mandy Davis. In this episode we discuss gratitude in business.
“Only 54 people redeemed the coupon.” “My ad only reached 432 people.” “The last thing I posted on Facebook only reached 121 people.” I hear statements like these daily. All of which are said with a tone of disappointment or frustration. We have wired business owners to want more, to need more. Our..
My clients often ask about how to respond to customers. Particularly when it comes to online reviews and negative customer comments on social media. Many of them are afraid that this kind of feedback will mar their reputation or scar their brand. My response to these questions might come as a shock, but I tell..