How to Deal with Negative Comments Online

How to Deal With Negative Comments Online   Ingrain Social Media Tip of the Day #7     Whether it’s a bad review, a customer complaint, or a bad day, put a positive spin on things.   As useful as social media can be for personal connection and business exposure, there are times when it..

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How to Track Brand Mentions Online

How to Track Brand Mentions Online   Ingrain Social Media Tip of the Day #3     Most people struggle with their social media presence because they aren’t listing to the customer…   How do you listen to a customer online? Tracking brand mentions is the best way to find out what customers are saying..

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Business Reviews Online

Why The Rules For Getting Business Reviews Online Are Trickier Than You Think   Ingrain Social Media Tip of the Day #2-     If you are leaving a review online in places such as Facebook or Yelp and you have a vested interest in leaving that review, you MUST disclose it!   As a..

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